Job Overview:
Manager, Clinical Operations - Munich or home-based, Germany
In this challenging and rewarding role, you will be responsible for leading a highly engaged team, connecting your direct reports with our regional and global strategies. You will collaborate with our sponsors on a regular basis to ensure the success of clinical trials in Germany and further strengthen customer loyalty. Leading by example, you will encourage a supportive team culture, developing our existing talent whilst continuing to build for the future.
If you are looking to take on responsibility, hone your leadership skills and leverage your extensive know-how in clinical trials, this is the perfect opportunity. This role allows you to have a real impact on people’s health and lives on a daily basis.
What we have to offer:
- flexible working hours, capped overtime and compensatory time off in lieu
- a permanent employment contract with a stable, profitable and respected company
- travel time = work time
- highly competitive compensation packages, including Christmas and vacation allowances
- regular, merit-based salary adjustments
- significant employer contribution to an attractive pension scheme
- a genuine work-life balance
- excellent training and career development opportunities as well as support with furthering your education
- strong support from your manager, your peers and more than 70'000 colleagues worldwide
- the world's most renowned pharmaceutical companies and innovative biotech start-ups as our satisfied, repeat customers - often since many years
Your responsibilities:
- Responsibility for performance reviews, individual development plans, line of sight goals, "Shoves & Tugs", as well as the appropriate management and resolution of performance issues.
- Effectively communicate management strategies, policies and procedures in conjunction with leadership teams;
- Develop and maintain effective relationships with our local management team to manage assigned staff in a matrix environment
- Maintain, nourish and grow good working relationships with internal and external clients, creating opportunities for new business
- Regulatory oversight of direct reports by ensuring regulatory training is executed, understood and implemented
- Provide input to relevant SOPs and standard plans / templates when applicable
- Ensure training record compliance with training matrix and ensures training records are up to date; assist with coordination and implementation of on-boarding of new direct reports ensuring GCP training before study-related activities begins
- Hold staff accountable for issue escalation to the management team, the sponsor and QA, and also for quality and compliance with project plan and adherence to contract obligations
- Coach staff to own effective Investigator relations and Investigator oversight when applicable; encourage use of standardized processes and tools
- Report status of assigned workload of direct reports and ensure allocation reports are updated; perform weekly review of direct report billable hours and utilization (in context of project allocation, supply and demand); escalate of outliers and assists management team for mitigation; adheres to global tools for monitoring and utilization forecasting
Education/Qualifications:
- Degree in a relevant field such as life sciences, (veterinary) medicine, pharmacology, biology, chemistry, health care, health management, oecotrophology, medicine, nursing etc.
- In lieu of the above, a completed vocational education or professional experience in life sciences
Experience:
- Solid professional experience in clinical research or other relevant roles (i.e. as a Clinical Team Lead / Project Manager at a pharma company or CRO)
- Proven track record in successfully leading, coaching and developing direct reports
- Strong business acumen and relationship management skills
- Business fluency in German and English (C1 and above, both verbal and written) is a must
REMOTE
#LI-AR1
